Privacy policy

This is a courtesy translation. Only the Spanish version of this document is legally binding.

In accordance with the principles of lawfulness, fairness and transparency, we make this Privacy Policy available to you.

Who is the data controller of your data?

• DATA CONTROLLER: Azur Global Nutrition Europe S.L.
• NIF: B84997063
• REGISTERED OFFICE: Avda. Transición Española 24, Edif. Gamma, 28108 Alcobendas (Madrid)
• CONTACT:
  • Email: ProResolveEU@azur-gn.com
  • Telephone: 918060477

What personal data will we process?

Purposes of the processing according to the type of data subject:

• POTENTIAL CUSTOMERS: If you contact us through any of our contact channels, we may collect your name, email address or telephone number.
• CUSTOMERS: In order to carry out the invoicing and shipping of the products you purchase through the website, we will process data such as your first name and surname, DNI (Spanish national identity number), address, telephone number or email address.
• WEB USERS: IP address

For what purpose do we process your personal data?

At Azur Global Nutrition Europe S.L., depending on the category of data subject concerned, we process the information you provide us with for the following purposes:

• POTENTIAL CUSTOMERS:
  To manage the potential commercial and/or professional relationship; to manage the sending of the information requested and/or to resolve the queries raised; if you authorise us to do so, to provide offers of our services and/or products that may be of interest to you.
• CUSTOMERS:
  To manage the commercial and/or professional relationship, to provide offers of our services and/or products that may be of interest to you.
  To ship the products purchased through the online shop.
  To invoice the products purchased through the online shop.
• WEB USERS:
  To produce anonymous statistical reports on users’ access habits and the activity they carry out, based on their browsing data, and to provide a personalised service for the User, tailoring such services to their personal profile as well as to their tastes and preferences.

What is the legal basis for processing your data?

The legal basis for the processing of your personal data, depending on the category of data subject concerned, may be:

• POTENTIAL CUSTOMERS:
  Art. 6.1.b GDPR: performance, at the data subject’s request, of pre-contractual measures (quotations, engagement letters, offers of services, etc.).
  Art. 6.1.f GDPR: Legitimate interest (sending the information requested, answering the queries raised, etc.).
  Art. 6.1.a GDPR: consent of the data subject (providing offers of our services and/or products).
• CUSTOMERS:
  Art. 6.1.b GDPR: performance of a contract to which the data subject is party.
• WEB USERS:
  Art. 6.1.b GDPR: consent of the data subject.

The data we request from you is adequate, relevant and strictly necessary and you are in no case obliged to provide it to us, but failure to provide it may affect the purpose of the service or make it impossible to provide.

How long will we keep your personal data?

Your data will be kept for the minimum time necessary to complete the purpose for which it was collected, as well as for the proper provision of the service offered. It may also be used to address any liabilities that may arise from it and from any other legal requirement.

To which recipients will your data be disclosed?

Azur Global Nutrition Europe S.L., for the proper provision of the services, may disclose your data to the transport companies responsible for delivering the products purchased through the online shop.

We also inform you that certain data, under the applicable regulations or the contractual relationship maintained by Azur Global Nutrition Europe S.L., may be disclosed to:

• Banks and financial institutions, for the collection of payment for the services contracted and/or the products purchased.
• Public authorities with competence in the sectors of activity of Azur Global Nutrition Europe S.L., where the applicable regulations so establish.

Are international data transfers carried out?

Yes. Some of the providers that process data on our behalf are established outside the European Economic Area, which entails an international transfer of data. Those carried out by this website are:

The transfers associated with analytics only take place if you accept analytics or measurement cookies; if you reject them, those tools are not loaded. Those associated with payment only take place if you make a purchase and choose that payment method.

What are your rights when you provide us with your data?

The data protection rights that data subjects may exercise, where applicable, are:

• The right to request access to the personal data concerning the data subject.
• The right to rectification or erasure.
• The right to object.
• The right to request the restriction of processing.
• The right to data portability.
• The right not to be subject to decisions based solely on automated processing of data.

The owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Azur Global Nutrition Europe S.L. or to the email address set up for that purpose, ProResolveEU@azur-gn.com.

Templates, forms and further information about your rights are available on the website of the national supervisory authority, the Agencia Española de Protección de Datos (the Spanish Data Protection Agency), hereinafter the AEPD, www.aepd.es

Can I withdraw my consent?

You have the option and the right to withdraw the consent given at the time for any specific purpose, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

Where can I complain if I consider that my data is not being processed correctly?

If a data subject considers that their data is not being processed correctly by Azur Global Nutrition Europe S.L. or that requests to exercise rights have not been dealt with satisfactorily, they may lodge a complaint with the relevant data protection authority, the AEPD (the Spanish Data Protection Agency) being the competent one within Spain, www.aepd.es.

Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that all the technical and organisational measures necessary to guarantee the security of the personal data provided have been adopted. All of this in order to prevent its alteration, loss and/or unauthorised processing or access, as required by the regulations, although absolute security does not exist.

So that we can keep your personal data up to date, it is important that you inform us whenever any change to it occurs.

Confidentiality

Azur Global Nutrition Europe S.L. informs you that your data will be processed with the utmost care and confidentiality by all the staff involved in any of the stages of the processing. We will not transfer or disclose your data to any third party, except in the cases provided for by law, or unless the data subject has expressly authorised us to do so.

Basic information shown in the forms

This is the summary that appears next to each form on the website, before you provide us with your data.

Newsletter subscription

Azur Global Nutrition Europe S.L., with NIF B84997063, Avd. de la Transición Española, 24, 28108, Alcobendas, with telephone number for notification purposes 918060477 and email address ProResolveEU@azur-gn.com, as Data Controller, informs you that your data will be processed for the purpose of managing your subscription to the Newsletter. You may at any time exercise the rights recognised in articles 15 to 22 of the GDPR, of access, rectification, erasure, objection, portability and restriction, as well as the right not to be subject to automated individual decisions, where applicable, by sending an email to ProResolveEU@azur-gn.com or by post to Avd. de la Transición Española, 24, 28108, Alcobendas. You can consult additional and detailed information about our Privacy Policy at https://proresolvespms.com/es/.

Mandatory checkbox: «I declare that I have understood the information provided and I consent to the processing that will be carried out of my personal data.»

Contact form

Azur Global Nutrition Europe S.L., with NIF B84997063, Avd. de la Transición Española, 24, 28108, Alcobendas, with telephone number for notification purposes 918060477 and email address ProResolveEU@azur-gn.com, as Data Controller, informs you that your data will be processed for the purpose of managing the potential commercial relationship between the parties, dealing with your queries and sending you information about our products or services. You may at any time exercise the rights recognised in articles 15 to 22 of the GDPR, of access, rectification, erasure, objection, portability and restriction, as well as the right not to be subject to automated individual decisions, where applicable, by sending an email to ProResolveEU@azur-gn.com or by post to Avd. de la Transición Española, 24, 28108, Alcobendas. You can consult additional and detailed information about our Privacy Policy at https://proresolvespms.com/es/.

If you wish to receive information, tick the following box:

Optional checkbox: «I authorise the sending of informational communications relating to activities, products or services by post, email or any other equivalent electronic means.»

This draft was last modified on August 31, 2026.