Help Center

Find answers to your questions about ProResolve, your orders and our products.

Your order is estimated to arrive within 2–4 business days. Once your order has been shipped, you’ll receive tracking information so you can follow your delivery.

Orders have an estimated delivery time of 2–3 business days for Portugal and 2–4 for Italy, France and Germany.

Shipping to Portugal (mainland), Italy, France and Germany costs €6.99, or is free on orders over €100.

Orders addressed to mainland Spain are handled by our Spanish store.

If your order arrives damaged or incomplete, please contact us at proresolveeu@proresolvespms.com and let us know what happened. We recommend providing the relevant details so our team can help you with your request.

Orders can be returned within 15 days of the original order date, whether the product is opened or unopened. To request a return or exchange, contact proresolveeu@proresolvespms.com and include the reason for your request. Once we receive your return, your refund will be issued to your original payment method. Please allow 3–5 business days for refund processing.

Return requirements

  • Returns must be requested within 15 days of the original order date.
  • Products can be returned opened or unopened.
  • Please pack the product securely and include your original packing slip whenever possible.
  • You may use any shipping carrier. We recommend using a trackable or insured service, as we cannot be responsible for packages lost in transit.
  • Return address: Azur Global Nutrition Polígono Industrial “El Zafranar”
  • Calle Rioja, 6 50550 Mallén (Zaragoza), Spain

We accept credit and debit cards, as well as PayPal.

You can easily update your personal information by going to Personal Details and selecting Edit. From there, you can review and make any necessary changes to your details.

To update your delivery address, go to Addresses. From this section, you can add a new address or edit an existing one to make sure your orders are delivered to the right place.

To change your password, go to Profile, select Personal Details and select Change Password. If you’ve forgotten your password and need to reset it, select Forgot your password? and follow the instructions provided.

If you’d like to delete your account, go to Profile and select Delete My Profile at the bottom of the page. You can also click here to go directly to the account deletion option.

Sports ProResolve is a dietary supplement with Specialized Pro-Resolving Mediators (SPMs), designed for active people and athletes who want to support their recovery after exercise. It is formulated to accompany the body’s natural resolution process following physical effort, helping support greater comfort after training and allowing you to return to your routine.

Specialized Pro-Resolving Mediators (SPM) are molecules involved in the body’s natural resolution of inflammation. They participate in the resolution phase of the inflammatory response, helping the body return towards its normal balance after an inflammatory response such as the one that can occur following exercise.

Lipinova® is the patented ingredient rich in SPMs. It was developed by Solutex GC, pioneers in SPM research, and is produced using a supercritical CO₂ extraction process without chemical solvents. It is manufactured in Spain under strict quality and traceability controls to ensure a highly purified ingredient and consistent composition in every dose.

Sports ProResolve is formulated to support the body’s natural resolution of inflammation after physical exercise, helping to improve comfort and support recovery after training. It is designed for people who train regularly and want to continue their physical activity while taking care of their recovery between sessions.

Sports ProResolve is intended for active people and athletes looking to support their recovery after exercise. The information currently available does not specify a more detailed age, health or user profile, so any specific eligibility criteria should be confirmed from the product’s official usage and safety information.

The suggested use is two capsules daily, or as directed by your healthcare professional. Each capsule contains 500 mg, providing a total daily dose of 1 g when taken as directed.

Sports ProResolve can be taken at any time of day, with or without food, making it easy to incorporate into your daily routine. Its triglyceride form supports efficient absorption.

Sports ProResolve can be taken at any time of day, so it does not need to be taken immediately before or after exercise. It can be incorporated into your routine at the time that works best for you. It can also be taken with or without food.

Sports ProResolve is compatible with most sports nutrition products. If you are taking prescription medication, are pregnant or breastfeeding, or have an existing medical condition, we recommend consulting your healthcare professional before use.

Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose.

This product is not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant or nursing, taking medication, or have a pre-existing medical condition, consult your healthcare professional before use.

Keep out of reach of children.

Sports ProResolve does not contain gluten or lactose.

Yes. Every batch is independently tested through the Informed Sport programme for banned substances before reaching the market.

Still need help?

Can’t find what you’re looking for? Our team is here to help. Get in touch with us and we’ll be happy to answer your questions.

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